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From: pye@le.ac.uk
Subject: searching xsa - web-browser dependency
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2 replies: 1 2
2 followups: 1 2

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Notification:


Date: Tue, 22 Aug 2017 11:13:38 GMT
From: pye@le.ac.uk
To: xmmhelp@sciops.esa.int
CC: pye@le.ac.uk
Subject: searching xsa - web-browser dependency
Full_Name: John Pye
Submission from: (NULL) (143.210.40.53)


The link 
http://nxsa.esac.esa.int/nxsa-web/#search 
does not work for me with Internet Explorer (v11).
The other links e.g. "home", "documentation", are OK.
The "search" link works for me with the Chrome browser (but IE is my normal
browser from Windows).


Reply 1

Resend
From: Jan-Uwe Ness <xmmhelp@sciops.esa.int>
To: pye@le.ac.uk
Subject: Re: searching xsa - web-browser dependency (PR#82182)
Date: Wed Aug 23 15:10:23 2017
Dear John,

 thank you for the report which I have forwarded to the archives team. During
holiday seasons their response time is a bit slower and I will let you know when
I hear back from them.

 Best wishes,
Jan-Uwe

> 
> The link 
> http://nxsa.esac.esa.int/nxsa-web/#search 
> does not work for me with Internet Explorer (v11).
> The other links e.g. "home", "documentation", are OK.
> The "search" link works for me with the Chrome browser (but IE is my
normal
> browser from Windows).
--
   Dr. Jan-Uwe Ness
   XMM-Newton User Support Group
   European Space Astronomy Centre


Followup 1

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From: "Pye, John P. (Dr.)" <pye@leicester.ac.uk>
To: Jan-Uwe Ness <xmmhelp@sciops.esa.int>
Subject: RE: searching xsa - web-browser dependency (PR#82182)
Date: Wed, 23 Aug 2017 15:26:01 +0000
Dear Jan-Uwe,

Thanks for the update.

Regards,

John

-------------------------------------------------------------------------
John Pye                                                     Phone +44 116 252
3552
Space Research Centre Manager     Fax   +44 116 252 2464
Dept. of Physics & Astronomy,     E-mail: pye@leicester.ac.uk
University of Leicester,          WWW: http://www.src.le.ac.uk/
University Road,                  
Leicester, LE1 7RH,  U.K.                          

-----Original Message-----
From: Jan-Uwe Ness [mailto:xmmhelp@sciops.esa.int] 
Sent: 23 August 2017 16:10
To: Pye, John P. (Dr.) <pye@leicester.ac.uk>
Subject: Re: searching xsa - web-browser dependency (PR#82182)

Dear John,

 thank you for the report which I have forwarded to the archives team. During
holiday seasons their response time is a bit slower and I will let you know when
I hear back from them.

 Best wishes,
Jan-Uwe

> 
> The link
> http://nxsa.esac.esa.int/nxsa-web/#search
> does not work for me with Internet Explorer (v11).
> The other links e.g. "home", "documentation", are OK.
> The "search" link works for me with the Chrome browser (but IE is my 
> normal browser from Windows).
--
   Dr. Jan-Uwe Ness
   XMM-Newton User Support Group
   European Space Astronomy Centre

This message and any attachments are intended for the use of the addressee or
addressees only.
The unauthorised disclosure, use, dissemination or copying (either in whole or
in part) of its content is not permitted.
If you received this message in error, please notify the sender and delete it
from your system.
Emails can be altered and their integrity cannot be guaranteed by the sender.

Please consider the environment before printing this email.





Reply 2

Resend
From: Nora Loiseau <xmmhelp@sciops.esa.int>
To: pye@le.ac.uk
Subject: Re: searching xsa - web-browser dependency (PR#82182)
Date: Thu Aug 31 18:14:12 2017
Dear Dr. Pye,

Many thanks for informing us. A patch has been now implemented, 
XSA version 9.6.1, to correct this bug. Please inform us 
if you find any other issue.

Best regards,

Nora


> 
> 
> The link 
> http://nxsa.esac.esa.int/nxsa-web/#search 
> does not work for me with Internet Explorer (v11).
> The other links e.g. "home", "documentation", are OK.
> The "search" link works for me with the Chrome browser (but IE is my
normal
> browser from Windows).
> 
> ----
Dr. Nora Loiseau
XMM-Newton User Support Group


Followup 2

Compose reply
Download message
From: "Pye, John P. (Dr.)" <pye@leicester.ac.uk>
To: Nora Loiseau <xmmhelp@sciops.esa.int>
Subject: RE: searching xsa - web-browser dependency (PR#82182)
Date: Fri, 1 Sep 2017 08:24:49 +0000
Dear Nora,

Thanks.
This now works fine for me.

Regards,

John

-------------------------------------------------------------------------
John Pye                                                     Phone +44 116 252
3552
Space Research Centre Manager     Fax   +44 116 252 2464
Dept. of Physics & Astronomy,     E-mail: pye@leicester.ac.uk
University of Leicester,          WWW: http://www.src.le.ac.uk/
University Road,                  
Leicester, LE1 7RH,  U.K.                          

-----Original Message-----
From: Nora Loiseau [mailto:xmmhelp@sciops.esa.int] 
Sent: 31 August 2017 19:14
To: Pye, John P. (Dr.) <pye@leicester.ac.uk>
Subject: Re: searching xsa - web-browser dependency (PR#82182)

Dear Dr. Pye,

Many thanks for informing us. A patch has been now implemented, XSA version
9.6.1, to correct this bug. Please inform us if you find any other issue.

Best regards,

Nora


> 
> 
> The link
> http://nxsa.esac.esa.int/nxsa-web/#search
> does not work for me with Internet Explorer (v11).
> The other links e.g. "home", "documentation", are OK.
> The "search" link works for me with the Chrome browser (but IE is my 
> normal browser from Windows).
> 
> ----
Dr. Nora Loiseau
XMM-Newton User Support Group

This message and any attachments are intended for the use of the addressee or
addressees only.
The unauthorised disclosure, use, dissemination or copying (either in whole or
in part) of its content is not permitted.
If you received this message in error, please notify the sender and delete it
from your system.
Emails can be altered and their integrity cannot be guaranteed by the sender.

Please consider the environment before printing this email.




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