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From: Ehud Behar <behar@physics.technion.ac.il>
Subject: XMM obs 0780510301
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From: Ehud Behar <behar@physics.technion.ac.il>
Subject: XMM obs 0780510301
Date: Mon, 5 Jun 2017 13:53:21 +0300
Cc: =?utf-8?Q?uperetz_=D7=A4=D7=A8=D7=A5=E2=80=8E?= <uperetz@techunix.technion.ac.il>
To: Nora Loiseau <xmmhelp@sciops.esa.int>
Dear Nora,

I am trying to access my XMM observation (id 0780510301) of HD 32147, but am
blocked because the data is proprietary.
Maybe this is because it assigned to another XMM account I had? I am not sure.

Could you please see that this observation is associated with my main account
(uname: behare)?

Thank you,
Ehud Behar




Reply 1

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From: Rosario Gonzalez Riestra <xmmhelp@sciops.esa.int>
To: behar@physics.technion.ac.il
Subject: Re: XMM obs 0780510301 (PR#81783)
Date: Mon Jun  5 11:32:17 2017
Dear Dr. Behar,

We have updated the XSA permission of your observation. You should be able to
retrieve it now with your username 'behare'. Please try and let us know if you
still have problems,

Sorry for the inconveniences,

Rosario Gonzalez-Riestra
XMM-SOC User Support Group


Followup 1

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From: Ehud Behar <behar@physics.technion.ac.il>
Subject: Re: XMM obs 0780510301 (PR#81783)
Date: Tue, 6 Jun 2017 00:09:20 +0300
To: Rosario Gonzalez Riestra <xmmhelp@sciops.esa.int>
Works, thanks!


> On Jun 5, 2017, at 2:32 PM, Rosario Gonzalez Riestra
<xmmhelp@sciops.esa.int> wrote:
> 
> 
> Dear Dr. Behar,
> 
> We have updated the XSA permission of your observation. You should be able
to
> retrieve it now with your username 'behare'. Please try and let us know if
you
> still have problems,
> 
> Sorry for the inconveniences,
> 
> Rosario Gonzalez-Riestra
> XMM-SOC User Support Group
> 
> 
> This message and any attachments are intended for the use of the addressee
or addressees only.
> The unauthorised disclosure, use, dissemination or copying (either in whole
or in part) of its
> content is not permitted.
> If you received this message in error, please notify the sender and delete
it from your system.
> Emails can be altered and their integrity cannot be guaranteed by the
sender.
> 
> Please consider the environment before printing this email.
> 
> 



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