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Viewing SASv17.0_Installation/84033
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From: Rodolfo Montez <rodolfo.montez.jr@gmail.com>
Subject: Similar problem in SAS 17.0 install as SASv17.0_Installation/83741
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From: Rodolfo Montez <rodolfo.montez.jr@gmail.com>
Date: Fri, 28 Sep 2018 15:05:12 -0400
Subject: Similar problem in SAS 17.0 install as SASv17.0_Installation/83741
To: xmmhelp@sciops.esa.int
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Dear XMM HelpDesk,

I am having a similar problem to the helpdesk ticket
SASv17.0_Installation/83741:

http://xmm.esac.esa.int/xmmhelp/SASv17.0_Installation?id=83741;user=guest

However, I am having it on a Mac running High Sierra (10.13.6). I
checked and installed prerequisites and worked in a clean terminal.

Specifically, the install appears stuck in a loop trying to uninstall
and reinstall packages in the miniconda environment.

I have attached the two files requested of that user to this email:
the initial clean install log and the environment variables defined in
my session. Note, the install file isn't finished but this was a copy
made after the miniconda loop started. Previously, I let the loop go
on for two hours before coming to the realization that something was
amiss and searching the helpdesk.

Any help you can provide to get SASv17 installed would be much appreciated!

Sincerely,

Rodolfo Montez Jr.

Astrophysicist
Smithsonian Astrophysical Observatory
Chandra X-ray Center

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Reply 1

Resend
From: Rosario Gonzalez Riestra <xmmhelp@sciops.esa.int>
To: rodolfo.montez.jr@gmail.com
Subject: Re: Similar problem in SAS 17.0 install as SASv17.0_Installation/83741 (PR#84033)
Date: Mon Oct  1 13:26:53 2018
Dear Rodolfo Montez,

I have forwarded your question to our SAS expert. Unfortunately, he has not been
able to reproduce your problem in our environment, which makes difficult the
analysis.

Nevertheless, he suggests the following solution:

1 - After unpacking the single compressed tar file for SAS 17 on macOS,
sas_17.0.0-Darwin-16.7.0-64.tgz, and before running the "install.sh" script,
please replace the file 

xmmsas_20180620_1732-17.0.0-Darwin-16.7.0-64-python.tar.gz

by the one that I'm sending in a separate message from my personal account.

(You may save the original one before doing this)


This file includes a new version of the SAS Python environment installation
script (miniconda_and_env_installer.sh) with several debugging options activated
on purpose and a possible fix to a mistake we have detected in it.

2 - Then, proceed to the installation by running the "install.sh" script as
usual. 

We would be grateful if you could let us know the result of the installation
whether successful or not and, in case it is not successful, please provide us
with the output produced by the installation. 

Regards

Rosario Gonzalez-Riestra
XMM-SOC User Support Group



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