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From: Ann Hornschemeier <annh@pha.jhu.edu>
Subject: question about the status of an observation
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Date: Mon, 3 Mar 2003 18:58:36 -0500 (EST)
From: Ann Hornschemeier <annh@pha.jhu.edu>
To: xmmhelp@xmm.vilspa.esa.es
Subject: question about the status of an observation
Dear XMM helpdesk,

I'm curious about OBSID 0124710301, this is an archived observation in the 
Coma cluster called "COMA3", coordinates are
 12 58 32.20+27 24 12.0 

P.I. is Jansen

In the WebBrowse archive, there is no exposure time listed, but if one 
looks around a little, I find 28.4 ks.  There are not as many data 
products for this observation and I'm wondering if there was a problem 
with it. 

If there was a problem with this observation, would you advise me how to 
check for such things?

Thank you,
Ann Hornschemeier


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From: Michel G. Breitfellner <xmmhelp@xmm.vilspa.esa.es>
To: annh@pha.jhu.edu
Subject: Re: question about the status of an observation (PR#8183)
Date: Thu Mar  6 15:28:05 2003
Dear Dr. Hornschemeier,

I am sorry, but I don't understand your question.
Looking into the "XMM-Newton Scientific Archive" (XSA)
http://xmm.vilspa.esa.es/external/xmm_data_acc/xsa/index.shtml
and searching for ObsID 0124710301, I get the complete set
of exposures with total observation time of 28616 seconds.

The only eventual problem I can find is a comment in the
"XMM-Newton Observation Log Browser"
http://xmm.vilspa.esa.es/obs-cgi/obs_view.tcl
saying that the exposures had to be started manually because
of a software crash.

But from the "XMM-Newton Observation & Data Processing Status"
http://xmm.vilspa.esa.es/external/xmm_obs_info/obs_stat_log.shtml
I can see that the data were processed correctly and delivered.

With best regards,
Michel G. Breitfellner
XMM-Newton User Support Group


Followup 1

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Date: Fri, 14 Mar 2003 15:50:20 -0500 (EST)
From: Ann Hornschemeier <annh@pha.jhu.edu>
To: "Michel G. Breitfellner" <xmmhelp@xmm.vilspa.esa.es>
Subject: Re: question about the status of an observation (PR#8183)
Dear Michel,

I had used the heasarc archive.  Based on your message, I went to the 
XMM/ESA archive and was able to retrieve the data.

My apologies for the inconvenience.


All the best,
Ann Hornschemeier

On Thu, 6 Mar 2003, 
Michel G. Breitfellner wrote:

> Dear Dr. Hornschemeier,
> 
> I am sorry, but I don't understand your question.
> Looking into the "XMM-Newton Scientific Archive" (XSA)
> http://xmm.vilspa.esa.es/external/xmm_data_acc/xsa/index.shtml
> and searching for ObsID 0124710301, I get the complete set
> of exposures with total observation time of 28616 seconds.
> 
> The only eventual problem I can find is a comment in the
> "XMM-Newton Observation Log Browser"
> http://xmm.vilspa.esa.es/obs-cgi/obs_view.tcl
> saying that the exposures had to be started manually because
> of a software crash.
> 
> But from the "XMM-Newton Observation & Data Processing Status"
> http://xmm.vilspa.esa.es/external/xmm_obs_info/obs_stat_log.shtml
> I can see that the data were processed correctly and delivered.
> 
> With best regards,
> Michel G. Breitfellner
> XMM-Newton User Support Group
> 


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