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From: "Jane Turner" <turner@milkyway.gsfc.nasa.gov>
Subject: Fwd: RGS pipeline products
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Date: Wed, 13 Feb 2008 15:21:47 -0500 (EST)
Subject: Fwd: RGS pipeline products
From: "Jane Turner" <turner@milkyway.gsfc.nasa.gov>
To: xmmhelp@sciops.esa.int
Hi Michel, maybe my reported problem did not get a ticket number because
it went in via this route?

I guess maybe Andy P might know what happened

Thanks, Jane

---------------------------- Original Message ----------------------------
Subject: Fwd: RGS pipeline products
From:    "Randall Smith" <Randall.K.Smith@nasa.gov>
Date:    Fri, November 16, 2007 4:21 pm
To:      "Jane Turner" <turner@milkyway.gsfc.nasa.gov>
--------------------------------------------------------------------------

Dear Jane,

I forward this on to Andy Pollock, and got the following response --
looks like you managed to find an 'oddball', not for the first time I
believe.

Cheers,
Randall

Begin forwarded message:

>
>  Dear Randall,
>
>  This should not have happened and is the first example I have seen.
> The U002 exposures apparently cover exactly the same time as the
> scheduled exposures and should probably be thrown away, although I
> need to check this with the ODF experts. It may have something to do
> with the "NCTRS failure" mentioned in the "RT (real time) report".
> I'll let you know.
>
>  Pass my greetings to Jane and say we are working on it.
>
>  Andy
>


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