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From: Hua Feng <hua-feng@uiowa.edu>
Subject: Re: XSA notification: data available from your XSA account 'FENGH'
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Date: Fri, 30 Nov 2007 12:21:28 -0600
From: Hua Feng <hua-feng@uiowa.edu>
To: Matthias Ehle <xmmhelp@sciops.esa.int>
Subject: Re: XSA notification: data available from your XSA account 'FENGH'
Dear Dr. Ehle,

Thanks a lot for your reply. For 0500070501, there are no pipeline products for 
MOS1 and MOS2, and I cannot create the events file by myself. The error message 
is "emframes: error (NonNumericIPPVvalue), Cannot extract valid numeric value of

IPPP `CLOCK_WRAP_AROUND' from string `Unknown'" when I ran emchain. I also tried

to fix the ODF using odffix, but it didn't work. Could you, please, tell me how 
to fix the ODF and create events files for M1S001 and M2U003?

Best regards,

Hua

Matthias Ehle wrote:
> Hello,
> 
> Please find herewith details on observations listed in your HelpDesk
question:
> 
> 0500070501: 
> The fact that the MOS2 exposure is flagged as unscheduled only means that
> it was not started automatically from our timeline, but 'manually' by
> our operator - nothing wrong with it! In this specific observation the
> MOS2 exposure 002 was performed as a Calibration exposure with filter
> in Calclosed position. The scientific scheduled exposure was performed 
> with exposure ID 003 with medium filter.
> The MOS1 exposure 003 also lists the mediumn filter in the calibrated event
> list and does not show any anomalies (SAS can often fix missing info
> in an ODF file making use of housekeeping data)
> 
> 0500070801:
> Yes, you are right: there are only EPIC exposures with filter in Calclosed
> position used for calibration, no science data. 
> 
> 0500070901:
> This I do not find in our sytem.
> 
> Regards,
>   Matthias
> 
> --
>    Dr Matthias Ehle 
>    XMM-Newton User Support Group
>    European Space Astronomy Centre
> 
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Reply 1

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From: Matthias Ehle <xmmhelp@sciops.esa.int>
To: hua-feng@uiowa.edu
Subject: Re: XSA notification: data available from your XSA account 'FENGH' (PR#34264)
Date: Mon Dec  3 09:11:22 2007
Dear Hua,

We cannot reproduce locally the problem that you mention with the processing of
M1S001 and M2U003. I can derive calibrated event lists without any errors in
the
processing both with emchain and emprog in SAS version 7.1.0.

Also I am using the original ODF as available from XSA without any need
to manipulating it.

To further investigate your report, we would need to get from you details about

the processing steps you performed before the error occured. Please send us
log files of all your processing with the environment variable SAS_VERBOSITY set

to a value of 5 at least.

Kind regards,
   Matthias


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