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From: espcamposcm@gmail.com
Subject: ccf download
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Date: Fri, 17 Feb 2017 01:15:51 GMT
From: espcamposcm@gmail.com
To: xmmhelp@sciops.esa.int
CC: espcamposcm@gmail.com
Subject: ccf download
Full_Name: Alberto Campos
Submission from: (NULL) (192.160.216.67)


Hello, I am trying to download the ccf files using ftp through this thread:
https://www.cosmos.esa.int/web/xmm-newton/current-calibration-files
However every time I try I get a remote server timed out error. I am attaching
you the last downloaded file and the error:


155520 bytes received in 00:01 (94.32 KiB/s)
local: EPN_FWC_0001.CCF remote: EPN_FWC_0001.CCF
227 Entering Passive Mode (193,147,152,102,123,89)
150 Opening BINARY mode data connection for EPN_FWC_0001.CCF (306751680 bytes).
100% |****************************************************************************************************************************************|
  292 MiB  269.79 KiB/s    00:00 ETA

421 Service not available, remote server timed out. Connection closed.
306751680 bytes received in 19:30 (255.91 KiB/s)
ftp: No control connection for command



Thank you


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From: xmmhelp@sciops.esa.int
To: espcamposcm@gmail.com
Subject: Re: ccf download (PR#80978)
X-Loop: xmmhelp@sciops.esa.int
X-PMX-ESA-Disclaimer: yes

European  Space  Agency    -    XMM-Newton  Science  Operations  Centre
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Dear colleague,

Thank you for submitting your request. We shall deal with it as quickly
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Reply 1

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From: Ignacio de la Calle <xmmhelp@sciops.esa.int>
To: espcamposcm@gmail.com
Subject: Re: ccf download (PR#80978)
Date: Mon Feb 20 09:18:24 2017
Dear Alberto

We have not experienced any trouble with the ftp server recently. From time to
time, our server gets stuck due to the high demand of ftp downloads (as there is
a limit). In these cases, our advice is try again later. If the problem persists
we could provide further help and possibly an alternate way to do the download
of the CCFs.

The anonymous ftp which is invoked from a terminal, is a very simple and robust
system and should work any time. Are you trying to run the ftp from a terminal
or
web browser ? From a terminal you should use:

ftp xmm.esac.esa.int

user: anomymous
password: <user@domain>

ftp>

Please let me know if you are still unable to download the CCFs.

Regards,

Ignacio de la Calle
XMM-Newton SOC 

> Full_Name: Alberto Campos
> Submission from: (NULL) (192.160.216.67)
> 
> 
> Hello, I am trying to download the ccf files using ftp through this
thread:
> https://www.cosmos.esa.int/web/xmm-newton/current-calibration-files
> However every time I try I get a remote server timed out error. I am
attaching
> you the last downloaded file and the error:
> 
> 
> 155520 bytes received in 00:01 (94.32 KiB/s)
> local: EPN_FWC_0001.CCF remote: EPN_FWC_0001.CCF
> 227 Entering Passive Mode (193,147,152,102,123,89)
> 150 Opening BINARY mode data connection for EPN_FWC_0001.CCF (306751680
bytes).
> 100% |****************************************************************************************************************************************|
>   292 MiB  269.79 KiB/s    00:00 ETA
> 
> 421 Service not available, remote server timed out. Connection closed.
> 306751680 bytes received in 19:30 (255.91 KiB/s)
> ftp: No control connection for command
> 
> 
> 
> Thank you
> 
> 


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From: Ignacio de la Calle <xmmhelp@sciops.esa.int>
To: espcamposcm@gmail.com
Subject: Re: ccf download (PR#80978)
X-Loop: xmmhelp@sciops.esa.int
X-PMX-ESA-Disclaimer: yes

Dear Alberto

We have not experienced any trouble with the ftp server recently. From time to
time, our server gets stuck due to the high demand of ftp downloads (as there is
a limit). In these cases, our advice is try again later. If the problem persists
we could provide further help and possibly an alternate way to do the download
of the CCFs.

The anonymous ftp which is invoked from a terminal, is a very simple and robust
system and should work any time. Are you trying to run the ftp from a terminal
or
web browser ? From a terminal you should use:

ftp xmm.esac.esa.int

user: anomymous
password: <user@domain>

ftp>

Please let me know if you are still unable to download the CCFs.

Regards,

Ignacio de la Calle
XMM-Newton SOC 

> Full_Name: Alberto Campos
> Submission from: (NULL) (192.160.216.67)
> 
> 
> Hello, I am trying to download the ccf files using ftp through this thread:
> https://www.cosmos.esa.int/web/xmm-newton/current-calibration-files
> However every time I try I get a remote server timed out error. I am
attaching
> you the last downloaded file and the error:
> 
> 
> 155520 bytes received in 00:01 (94.32 KiB/s)
> local: EPN_FWC_0001.CCF remote: EPN_FWC_0001.CCF
> 227 Entering Passive Mode (193,147,152,102,123,89)
> 150 Opening BINARY mode data connection for EPN_FWC_0001.CCF (306751680
bytes).
> 100% |****************************************************************************************************************************************|
>   292 MiB  269.79 KiB/s    00:00 ETA
> 
> 421 Service not available, remote server timed out. Connection closed.
> 306751680 bytes received in 19:30 (255.91 KiB/s)
> ftp: No control connection for command
> 
> 
> 
> Thank you
> 
> 

This message and any attachments are intended for the use of the addressee or
addressees only.
The unauthorised disclosure, us

Message of length 5327 truncated

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