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From: mathur.17@osu.edu
Subject: XMM RPS
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2 replies: 1 2
2 followups: 1 2

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Date: Fri, 28 Sep 2018 20:44:40 GMT
From: mathur.17@osu.edu
To: xmmhelp@sciops.esa.int
CC: mathur.17@osu.edu
Subject: XMM RPS
Full_Name: Smita Mathur
Submission from: (NULL) (193.147.152.102)


I'm requesting HST time, and have filled in the number of orbits, and HST
comments. 
However, the pdf is not showing HST orbits requested. I have closed and opened
RPS again, but the problem remains. Please help. Thanks!


Reply 1

Resend
From: Pedro M. Rodriguez Pascual <xmmhelp@sciops.esa.int>
To: mathur.17@osu.edu
Subject: Re: XMM RPS (PR#84034)
Date: Sat Sep 29 07:53:49 2018
Dear Smita,

please try "Verify" button before "PDF" button.

Pedro


> Full_Name: Smita Mathur
> Submission from: (NULL) (193.147.152.102)
> 
> 
> I'm requesting HST time, and have filled in the number of orbits, and HST
> comments. 
> However, the pdf is not showing HST orbits requested. I have closed and
opened
> RPS again, but the problem remains. Please help. Thanks!
> 
> 


Followup 1

Compose reply
Download message
From: "Mathur, Smita" <smita@astronomy.ohio-state.edu>
To: "Pedro M. Rodriguez Pascual" <xmmhelp@sciops.esa.int>
Subject: Re: XMM RPS (PR#84034)
Date: Sat, 29 Sep 2018 19:17:27 +0000
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	boundary="_000_MWHPR01MB2432EAF54A1CCC264C1699CDD9ED0MWHPR01MB2432prod_"

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Hi Pedro,


I had tried that, but did it again; it still doesn't work!


I'm attaching the html file in case that's useful.


thanks,

-smita

________________________________
From: Pedro M. Rodriguez Pascual <xmmhelp@sciops.esa.int>
Sent: Saturday, September 29, 2018 3:53:48 AM
To: Mathur, Smita
Subject: Re: XMM RPS (PR#84034)

Dear Smita,

please try "Verify" button before "PDF" button.

Pedro


> Full_Name: Smita Mathur
> Submission from: (NULL) (193.147.152.102)
>
>
> I'm requesting HST time, and have filled in the number of orbits, and HST
> comments.
> However, the pdf is not showing HST orbits requested. I have closed and
opened
> RPS again, but the problem remains. Please help. Thanks!
>
>

This message is intended only for the recipient(s) named above. It may cont=
ain proprietary information and/or
protected content. Any unauthorised disclosure, use, retention or dissemina=
tion is prohibited. If you have received
this e-mail in error, please notify the sender immediately. ESA applies app=
ropriate organisational measures to protect
personal data, in case of data privacy queries, please contact the ESA Data=
 Protection Officer (dpo@esa.int).



--_000_MWHPR01MB2432EAF54A1CCC264C1699CDD9ED0MWHPR01MB2432prod_
Content-Type: text/html; charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

<html>
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dus-ascii"=
>
<style type=3D"text/css" style=3D"display:none;"><!-- P
{margin-top:0;margi=
n-bottom:0;} --></style>
</head>
<body dir=3D"ltr">
<div id=3D"divtagdefaultwrapper" style=3D"font-size:14pt;color:#000000;font=
-family:Tahoma,Geneva,sans-serif;" dir=3D"ltr">
<p style=3D"margin-top:0;margin-bottom:0">Hi Pedro,</p>
<p style=3D"margin-top:0;margin-bottom:0"><br>
</p>
<p style=3D"margin-top:0;margin-bottom:0">I had tried that, but did it
agai=
n; it still doesn't work!
<br>
</p>
<p style=3D"margin-top:0;margin-bottom:0"><br>
</p>
<p style=3D"margin-top:0;margin-bottom:0">I'm attaching the html file in
ca=
se that's useful.
<br>
</p>
<p style=3D"margin-top:0;margin-bottom:0"><br>
</p>
<p style=3D"margin-top:0;margin-bottom:0">thanks,</p>
<p style=3D"margin-top:0;margin-bottom:0">-smita<br>
</p>
</div>
<hr style=3D"display:inline-block;width:98%" tabindex=3D"-1">
<div id=3D"divRplyFwdMsg" dir=3D"ltr"><font face=3D"Calibri,
sans-serif" st=
yle=3D"font-size:11pt" color=3D"#000000"><b>From:</b> Pedro M.
Rodriguez Pa=
scual &lt;xmmhelp@sciops.esa.int&gt;<br>
<b>Sent:</b> Saturday, September 29, 2018 3:53:48 AM<br>
<b>To:</b> Mathur, Smita<br>
<b>Subject:</b> Re: XMM RPS (PR#84034)</font>
<div>&nbsp;</div>
</div>
<div class=3D"BodyFragment"><font size=3D"2"><span
style=3D"font-size:11pt;=
">
<div class=3D"PlainText">Dear Smita,<br>
<br>
please try &quot;Verify&quot; button before &quot;PDF&quot;
button.<br>
<br>
Pedro<br>
<br>
<br>
&gt; Full_Name: Smita Mathur<br>
&gt; Submission from: (NULL) (193.147.152.102)<br>
&gt; <br>
&gt; <br>
&gt; I'm requesting HST time, and have filled in the number of orbits, and =
HST<br>
&gt; comments. <br>
&gt; However, the pdf is not showing HST orbits requested. I have closed an=
d<br>
opened<br>
&gt; RPS again, but the problem remains. Please help. Thanks!<br>
&gt; <br>
&gt; <br>
<br>
This message is intended only for the recipient(s) named above. It may cont=
ain proprietary information and/or<br>
protected content. Any unauthorised disclosure, use, retention or dissemina=
tion is prohibited. If you have received<br>
this e-mail in error, please notify the sender immediately. ESA applies app=
ropriate organisational measures to protect<br>
personal data, in case of data privacy queries, please contact the ESA Data=
 Protection Officer (dpo@esa.int).<br>
<br>
<br>
</div>
</span></font></div>
</body>
</html>

--_000_MWHPR01MB2432EAF54A1CCC264C1699CDD9ED0MWHPR01MB2432prod_--

--_004_MWHPR01MB2432EAF54A1CCC264C1699CDD9ED0MWHPR01MB2432prod_
Content-Type: text/html; name="XMM-Newton.html"
Content-Description: XMM-Newton.html
Content-Disposition: attachment; filename="XMM-Newto

Message of length 34544 truncated


Reply 2

Resend
From: Pedro M. Rodriguez Pascual <xmmhelp@sciops.esa.int>
To: smita@astronomy.ohio-state.edu
Subject: Re: XMM RPS (PR#84034)
Date: Sun Sep 30 08:46:46 2018
Dear Smita,

upon load of the file you sent to us I can read right before abstract section:

"Joint Proposal: NO (automatically changed to YES, after "Verify", if "Joint
Proposal" was set to YES in the "Observation Form" below)"

After Verify button, this paragraph changes to 

"Joint Proposal: YES (automatically changed to NO, after "Verify", if "Joint
Proposal" was set to NO in the "Observation Form" below) "

following new paragraph is added:


"Joint HST Time:    7    (orbits)  Automatically filled after "Verify""

and the pdf version does show the 7 HST orbits.

Pedro



Followup 2

Compose reply
Download message
From: "Mathur, Smita" <smita@astronomy.ohio-state.edu>
To: "Pedro M. Rodriguez Pascual" <xmmhelp@sciops.esa.int>
Subject: Re: XMM RPS (PR#84034)
Date: Sun, 30 Sep 2018 18:51:05 +0000
--_000_MWHPR01MB24320857A691395EEE39E83FD9EE0MWHPR01MB2432prod_
Content-Type: text/plain; charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

Dear Pedro,,


thank you very much! It works now, but I don't understand why it didn't wor=
k earlier, when I had done exactly the same thing.

I wouldn't have bothered you without trying all options. Oh, well!


thanks,

-smita

________________________________
From: Pedro M. Rodriguez Pascual <xmmhelp@sciops.esa.int>
Sent: Sunday, September 30, 2018 4:46:45 AM
To: Mathur, Smita
Subject: Re: XMM RPS (PR#84034)

Dear Smita,

upon load of the file you sent to us I can read right before abstract secti=
on:

"Joint Proposal: NO (automatically changed to YES, after "Verify", if "Join=
t
Proposal" was set to YES in the "Observation Form" below)"

After Verify button, this paragraph changes to

"Joint Proposal: YES (automatically changed to NO, after "Verify", if "Join=
t
Proposal" was set to NO in the "Observation Form" below) "

following new paragraph is added:


"Joint HST Time:    7    (orbits)  Automatically filled after "Verify""

and the pdf version does show the 7 HST orbits.

Pedro



This message is intended only for the recipient(s) named above. It may cont=
ain proprietary information and/or
protected content. Any unauthorised disclosure, use, retention or dissemina=
tion is prohibited. If you have received
this e-mail in error, please notify the sender immediately. ESA applies app=
ropriate organisational measures to protect
personal data, in case of data privacy queries, please contact the ESA Data=
 Protection Officer (dpo@esa.int).



--_000_MWHPR01MB24320857A691395EEE39E83FD9EE0MWHPR01MB2432prod_
Content-Type: text/html; charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

<html>
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dus-ascii"=
>
<style type=3D"text/css" style=3D"display:none;"><!-- P
{margin-top:0;margi=
n-bottom:0;} --></style>
</head>
<body dir=3D"ltr">
<div id=3D"divtagdefaultwrapper" style=3D"font-size:14pt;color:#000000;font=
-family:Tahoma,Geneva,sans-serif;" dir=3D"ltr">
<p style=3D"margin-top:0;margin-bottom:0">Dear Pedro,,</p>
<p style=3D"margin-top:0;margin-bottom:0"><br>
</p>
<p style=3D"margin-top:0;margin-bottom:0">thank you very much! It works
now=
, but I don't understand why it didn't work earlier, when I had done exactl=
y the same thing.
<br>
</p>
<p style=3D"margin-top:0;margin-bottom:0">I wouldn't have bothered you
with=
out trying all options. Oh, well!
<br>
</p>
<p style=3D"margin-top:0;margin-bottom:0"><br>
</p>
<p style=3D"margin-top:0;margin-bottom:0">thanks,</p>
<p style=3D"margin-top:0;margin-bottom:0">-smita<br>
</p>
</div>
<hr style=3D"display:inline-block;width:98%" tabindex=3D"-1">
<div id=3D"divRplyFwdMsg" dir=3D"ltr"><font face=3D"Calibri,
sans-serif" st=
yle=3D"font-size:11pt" color=3D"#000000"><b>From:</b> Pedro M.
Rodriguez Pa=
scual &lt;xmmhelp@sciops.esa.int&gt;<br>
<b>Sent:</b> Sunday, September 30, 2018 4:46:45 AM<br>
<b>To:</b> Mathur, Smita<br>
<b>Subject:</b> Re: XMM RPS (PR#84034)</font>
<div>&nbsp;</div>
</div>
<div class=3D"BodyFragment"><font size=3D"2"><span
style=3D"font-size:11pt;=
">
<div class=3D"PlainText">Dear Smita,<br>
<br>
upon load of the file you sent to us I can read right before abstract secti=
on:<br>
<br>
&quot;Joint Proposal: NO (automatically changed to YES, after
&quot;Verify&=
quot;, if &quot;Joint<br>
Proposal&quot; was set to YES in the &quot;Observation Form&quot;
below)&qu=
ot;<br>
<br>
After Verify button, this paragraph changes to <br>
<br>
&quot;Joint Proposal: YES (automatically changed to NO, after
&quot;Verify&=
quot;, if &quot;Joint<br>
Proposal&quot; was set to NO in the &quot;Observation Form&quot;
below) &qu=
ot;<br>
<br>
following new paragraph is added:<br>
<br>
<br>
&quot;Joint HST Time:&nbsp;&nbsp;&nbsp;
7&nbsp;&nbsp;&nbsp; (orbits)&nbsp; =
Automatically filled after &quot;Verify&quot;&quot;<br>
<br>
and the pdf version does show the 7 HST orbits.<br>
<br>
Pedro<br>
<br>
<br>
<br>
This message is intended only for the recipient(s) named above. It may cont=
ain proprietary information and/or<br>
protected content. Any unauthorised disclosure, use, retention or dissemina=
tion is prohibited. If you have received<br>
this e-mail in error, please notify the sender immediately. ESA applies app=
ropriate organisational measures to protect<br>
p

Message of length 5291 truncated

Up to top level
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