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XMM-Newton User Feedback

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We are trying to improve the quality of service provided to XMM-Newton users. Your feedback will assist us in controlling the quality of our service and to have a feel for how it is progressing. Please take a few minutes to answer the questions below and add any comment you may have in the box at the end.

Fields in red are mandatory.

Your answer will be dealt with as confidential information. We greatly appreciate your collaboration.

Ref No  (please, give your helpdesk/xmmpi reference number)

Which service have you used? 

Are you satisfied with the service you have received? 
(please click on the box that best describes your feeling)
  Excellent Good Satisfactory Unsatisfactory
Response Time
Quality of Service
Overall Impression

  Continue Improve ¹ Suppress ²
¹ Please indicate how in the comments box below.
² Please give reasons in the comments box below.


Thank you very much for your help.
Your feedback will be extremely useful.
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